When was the last tie that you wrote a letter of commendation?

Early in my career, I worked at a Frito-Lay plant near Binghamton, NY and th...

Your Plant Metrics

Most key dashboard metrics should flow down from your company's annual strategic plan. But not all. Some metrics, such a...

Measuring What Matters Most

Running an efficient and profitable manufacturing plant relies heavily on the ability to measure performance ac...

The Numbing Effect this has on Performance is like Novocaine in your Organization...

I’ve seen a numbing amount of neutral feedback being...

We would be happy and successful employees if our managers just did three simple things for us. If we had these three things, we would other...

Managing employee performance shouldn't be an emotional experience for a leader. However many managers do get stressed about providing emplo...

Got a Performance Issue? DO NOT Ignore It! 

This can be a difficult concept for some leaders to grasp. I’ve seen many leaders who don’t use...