Providing positive feedback to an employee is easy, right? Smiles and emotional high-fives are exchanged, while everyone feels warm and fuzz...

Among our plant supervisors, I see some consistent patterns that represent performance shortfalls. All manufacturing supervisors face simila...

Leaders often ignore it when employees take process shortcuts. They think "no-harm, no-foul". In other words, they think that if the shortcu...

Got a Performance Issue? DO NOT Ignore It! 

This can be a difficult concept for some leaders to grasp. I’ve seen many leaders who don’t use...