Love may be a strong word for a continuous improvement tool, but in this case, it is warranted. So what do I really love about the PDCA cycl...

Leaders often ignore it when employees take process shortcuts. They think "no-harm, no-foul". In other words, they think that if the shortcu...

My wife Kelly and I travelled to Nevada this summer to take a tour of the Hoover Dam and we are so glad that we made this journey. We were a...

Managing employee performance shouldn't be an emotional experience for a leader. However many managers do get stressed about providing emplo...

Whether it is drugs or alcohol, no person, family or workplace is immune from the impact of addiction and the problems caused by it. Being i...

You have heard the term: A square peg in a round hole....

When leaders are faced with the issue of having a "square peg in a round hole", t...

Leadership is challenging because leaders are required to manage a diverse team of individuals using consistent methods. When it comes to ma...